Privacy Policy

Last Updated: June 08, 2025

This page explains what we collect, why we collect it, how we handle it, and where the line is when it comes to your data. We wrote this ourselves (no legal template fluff), because we believe you deserve real transparency when you visit nielseun.com or place an order.

1. What We Collect

We don’t collect more than we need.
Here’s how your info usually comes in:

A. You give it to us (usually during checkout or support)

• Name, email, shipping & billing address, phone — the basics, so we can send you your order or reply if something’s off.

• Order info — what you bought, when, where to ship it.

• Payment details? Never stored. That’s all handled by Stripe, PayPal, or whoever you chose. They deal with that securely — we don’t even see it.

• Messages you send us — via form, email, or chat. Yep, we read them ourselves.

B. We collect it automatically (behind the scenes stuff)

• Your device & access data — IP address, browser, OS, general location.

• Browsing behavior — what you clicked, what you viewed, how long you stuck around. Helps us fix what’s broken and improve what’s not.

2. Why We Collect It

Here’s the truth — we don’t use your info for anything shady.

• We need it to ship your order, send you tracking, and confirm things.

• Sometimes, to answer questions — and yeah, some people email us about shirt sizing at 2AM.

• To recommend products you might like (no pressure, just relevant stuff).

• To send you an email or two — but only if you said yes. You can say no later. We won’t get mad.

• To make the site better — faster, easier, smoother.

• And to keep the business legit. Spotting spam, stopping fraud, following the rules. That’s part of it too.

3. Who We Share It With

Not many people. Really.

We don’t sell, rent, or trade your data — not even a name or email. That’s not our thing.

We only share with:

• Payment processors – because otherwise, we can’t charge you.

• Shipping carriers – USPS, FedEx, UPS. They need your name and address to get your stuff to the right door.

• Analytics tools – like Google Analytics or Meta Pixel. They help us see which product pages people visit — that’s it. No personal identifiers.

• Law enforcement – only when we legally have to.

  (It’s rare. But yes, it happens.)

4. How We Keep It Safe

We don’t pretend to be bulletproof — no one can. But here’s what we do:

• Use SSL encryption so your checkout data stays private.

• Host on secure servers. Limited access. Monitored regularly.

• Stay up to date with tools, patches, and tech stuff (it’s not glamorous, but it matters).

Still — and this is important — no system is perfect. If anything ever goes wrong, we’ll be honest about it and act fast. That’s a promise.

5. Your Rights (You’ve Got Some)

Depending on where you live, you can:

• Ask to see what data we have on you

• Fix anything wrong or outdated

• Request that we delete your info (in most cases, we can)

• Limit or object to how it’s used

• And unsubscribe from any emails — there’s a link in every one, or you can just message us

We aim to reply within 30 days — usually sooner unless, you know, it’s a weekend or things get weird.

Reach us at: [email protected]

6. Cookies (Not the Delicious Kind)

We use cookies. Not for tracking your secrets — just for things like:

• Keeping your cart filled

• Remembering your session

• Measuring how people use the site (so we know what’s working)

• Showing relevant ads (only if you said “okay”)

You can block cookies in your browser. It might break a few things, though — like checkout.

7. For Parents: Kids & Data

Our website is not made for kids under 13.
We don’t collect their info, and if we somehow do by accident — we delete it. Immediately. No exceptions.

8. Questions? Concerns? Want to Delete Something?

We don’t hide behind robots. If you’ve got a privacy question — or anything else — just reach out. You’ll get a reply from a real person who probably packed a shirt this morning.

• Address: 868 White Oak Dr, Spring Creek, NV 89815, United States

• Email: [email protected]

• Phone: +1 (775) 371-0020

• Form: Contact Us

• Support Hours: Mon–Sun: 8:00 AM-5:00 PM PST